NZ’s Online
Blinds Store

Everyday Low Prices

3 Year Blind Warranty

Made in NZ

Made to order in 10-15 days

NZ Wide FREE DELIVERY *conditions apply

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FAQs

Questions? Please browse our Frequently Asked Questions below, and click on the question below to see the answer. Have a question not answered here? Please contact us and we will respond to your query promptly.

The Faux Wood blinds are heavy and consequently have a maximum size that is covered by full warranty (there can be extra wear and tear on the cords on larger units).  We can, and do however, supply larger blinds(up to 2400 x1500 or 1300 x 2600) particularly if they are not going to be raised and lowered a lot, these come with a limited warranty.   

NZ Blinds is a blind supplier only.  Measuring is very straight forward and installation a breeze.  If you need any more information you can contact us via our "Need Help?" and we will get back to you asap.

We have an option on our order page to include installation, this is calculated on the number of blinds installed.  This work is carried out by Hire a Hubby in most areas of New Zealand.

Copyright Notice: It is important to note that it is your responsibility to ensure that you own the copyright of the image, or have the permission of the copyright holder to use the photograph in this way. Please also note that we reserve the right to refuse to print a photographic image provided by a customer for reproduction onto a roller blind if, in our opinion, the image is inappropriate or offensive, or if, in our opinion, reproduction of an image risks copyright infringement of a third party.

NZ Blinds does not offer measuring services. We are 100% online website working on minimum margins to supply the best products.  Measuring is very straight forward and we are more than happy to supply free samples to help you make your decisions.  If you need more information you can contact us via our "Need Help?" and we will get back to you asap.

We are a 100% online website working on minimal margins to supply the best products.  We regularly update  the information on our site to, hopefully, answer all your questions.  If you need more information you can contact us via our Need Help? and we will get back to you asap. This service typically available 7 days a week. 

The colours on our website may appear different on different screens. The surest way to be confident in your colour choice is to order samples.

Website colour swatches may appear slightly different to the real material.  If you are in any doubt we are more than happy to supply you a sample/samples at no charge..

All of our blinds are delivered FREE New Zealand wide

Usually to the customer's delivery address, however some orders ( i.e. larger than deliverable by courier or to outlying rural areas or islands) NZ Blinds may at its discretion choose to deliver to a carrier's depot close to the customer.

Yes.  Proceed right through to Place Order and select Direct Debit as your form of payment.  This will generate an order and a confirmation to you however will not be processed until payment is made.

All hardware is provided with the possible exception of screws. This is due to the fact that differing screws are needed in differing applications. In most applications a 6g x 12 mm screw is appropriate. 

However, the exact length and type of screw will vary depending on whether you are mounting your treatments into drywall, wood, concrete or metal. As a result many companies do not send mounting screws with your order. If you find no screws came with your order you will need to purchase some. As a rule of thumb you can assume two screws per bracket and 2 or 3 brackets per treatment.

Assuming the colour has not been discontinued the colours will be a very close match however batch colours may differ slightly. We recommend that to be completely sure blinds should be ordered at the same time.

3 years manufacturer’s warranty on all blinds

You may use our easy-to-understand guides to measure perfectly every time - click here for our Measuring Guide, including instructions and videos. Our PDF instructions will walk you through the measuring process and offer instructions for placing your order. NZ Blinds also offers instructional measuring videos on our measure and install page.

Contact us with your special requirements and we will be happy to help you.

Simply follow the instructions by filling in the Calculate & Compare or Volume boxes. Or check out our 5 East Steps.

Yes. NZ Blinds uses a secure third party to handle all transactions and does not store your credit card number.

In most instances blinds are manufactured and despatched within 10 to 15 working days. Wooden blinds may take up to 25 working days to manufacture.  Deliveries take 1 to 4 days, dependant on your location. You will be notified regarding any delay as soon as it becomes apparent.

All blinds are dispatched within 15 working days [except where otherwise noted or advised]. Once the order is completed, we will contact you to advise of date of dispatchment.

Usually to the customer's delivery address, however some orders ( i.e. larger than deliverable by courier or to outlying rural areas) NZ Blinds may at its discretion choose to deliver to a carrier's depot close to the customer

If we try to deliver you  while you are out, a card will be left giving details of your local collection point. You can contact this collection point to arrange a new convenient delivery time, or call and collect the blinds yourself.
If you have any queries regarding your order or have experienced any delays please contact us at info@nzblinds.co.nz  

All blinds from NZ Blinds are rigorously quality checked before dispatch, but in the unlikely event that you experience any problems or your blind is faulty please e-mail us at info@nzblinds.co.nz

Please check your blinds asap after delivery and advise us within 24 hours in the unlikely case that there is shipping damage.

Contact us immediately, if your order has not been manufactured no problem, if it has been manufactured but not shipped there may be a small charge.

  1. aluminium venetian blinds  See our cleaning venetians tips
  2. wooden venetian blinds  See our cleaning venetians tips
  3. roller blinds  Wipe blind with a damp cloth as needed to remove dust. Spot clean gently with a “just” damp cloth. Do not use a coloured cloth. In case of stains, use a solvent free cleaner such as dishwashing detergent.   In extreme cases blinds can be removed washed and dried.
  4. vertical blinds Wipe blind with a damp cloth as needed to remove dust. Spot clean gently with a “just” damp cloth. Do not use a coloured cloth. In case of stains, use a solvent free cleaner such as dishwashing detergent.   In extreme cases blinds can be removed washed and dried see Cleaning Vertical Blinds tips.

Palm Beach is considered 'Thermal' as it has the same qualities as 'thermal' drapes. But there is very little difference between Icon and Palm Beach.  

The other fabrics without a backing also help by creating an airgap between the window glass and the blind.

 

At the pin end of the blind, while supporting the blind with one hand, turn the serrated wheel anti clockwise, this will cause the pin to retract into the tube.

Yes please contact us with your special requirements and we will be happy to help you.

Yes we can "paint match" wooden blinds to any paint colour, all we need to know is what colour chart it is from.

We do our best to ensure accurate colour reproduction of the finised product.  However sometimes it is not possible to achieve the exact colour reproduction that you see on your computer monitor because scanners, monitors and printers can define and display colours differently.

We will email you a PDF proof of your chosen image as it will appear on your blind.  This will show the image you selected to the exact proportions of your window. 

Bear in mind that some images will suit portrait shaped windows while others landscape shaped. We will only proceed with your Custom Print once you have advised us to proceed.

Yes, if you wish to have a roller blind produced for your company, and have a specific request please contac us.

Your roller blind will be considerably larger than the average-sized photograph, so using a digital camera of at least 6 megapixels will help you to take a photograph with a high enough resolution to ensure a great result. 


Please set your camera to the highest resolution possible (preferably a minimum of 300 dpi), and save your image in either jpeg or raw format. . If the photograph you send us is not of a sufficiently high resolution to produce a high-quality printed roller blind we will advise you by email.

Copyright Notice: It is important to note that it is your responsibility to ensure that you own the copyright of the image, or have the permission of the copyright holder to use the photograph in this way. Please also note that we reserve the right to refuse to print a photographic image provided by a customer for reproduction onto a roller blind if, in our opinion, the image is inappropriate or offensive, or if, in our opinion, reproduction of an image risks copyright infringement of a third party.

Yes, in most cases this is possible, or you may choose a white boarder surrounding the image.  Whether it is an image that you supply or one of ours, just email us your request and we will be happy to discuss with you.

 

Privacy policy NZ Blinds will not give out or pass on or sell your personal information.

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